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Exclusive handmade contemporary cushions focusing on texture and original design, guided by environmental kindness and community upliftment.
Placing Orders and Stock Availability
Due to the handmade nature of the product, all cushions are purchased on an order basis. It typically takes 3-4 weeks from purchase to delivery of a product (depending on size of order). Very little stock will be kept on hand due to the variety of designs and colours. If stock is available, orders will be dispatched between 3-5 working days.
All goods purchased through this website should be intended for personal, non-commercial purposes only. Please contact us or refer to ‘Wholesale and Decorators’ if you are interested in becoming a stockist or are a registered decorator.
Payment
We use Payfast as a secure way of processing any payments on this website.
Online purchases are currently only available for South African customers. If you are an international client, please contact me directly for payment and shipment options.
Payments options for South African customers include Visa or Mastercard, Instant EFT or Zapper. If a bank transfer is done, all payment confirmations must be sent to cindy.cottontree@gmail.com
Production will only start when the full payment has been received.
Delivery
Cotton Tree uses a local courier for shipment within South Africa. Locally, the delivery time is 3-5 days.
Cotton Tree will not be responsible for any delays in delivery.
If an order doesn't arrive with the buyer within 30 working days of sending (barring extraordinary delays due to extreme weather or political events), please let us know and we will resend your order on the agreement that if the first order arrives, you will either send it back on your expense, or pay for both orders. In the case that the buyer uses his/her own courier, we will not be responsible for the parcel after it has left our office, and the above mentioned will not be applicable.
Meet Lydia
A beautiful woman who takes pride in her work and is eager to learn a new skill
Launched in 2016, Cotton Tree is a small business based in Johannesburg, South Africa, creating handmade, contemporary cushions. Our focus is on texture and original design, guided by environmental kindness and community upliftment. We use 100% cotton yarn for all our embroidery, sourced and hand dyed in South Africa.
The cushions are handmade locally by upskilled women, who pride themselves on delivering a quality, authentic product. We believe strongly in the ability of creativity and working with your hands to fill your soul and bring purpose to your life, as well as provide a means to earn an income.